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Consumer and Family Advocacy Services is a newly formed division that incorporates individuals who previously served as constituent affairs advocates and consumer protection advocates, respectively, along with front office staff in Santa Fe, Albuquerque, and Las Cruces. The goal of the division is to provide rapid assistance to all New Mexicans with concerns of various types such as identity theft, car buying, payday and student loans, veterans affairs, and scams of all varieties. 

Advocates in this division can also help constituents determine if they have a criminal referral, an Open Government complaint or an Inspection of Public Records Act complaint.

Through direct constituent engagement, Consumer and Family Services endeavors to serve as a resource for quick, accurate information and advocacy, as well as excellent service. Consumer and Family Services advocates frequently work to informally assist in mediating issues between businesses and consumers across the state with a goal of resolving cases within 60 days.

Complaints and Concerns

Submit a complaint electronically using our Electronic Complaint Submission (ECS) website or one of the paper forms below.

Contact Consumer and Family Advocacy Services

Consumer and Family Advocacy Services
Office of the Attorney General
201 3rd St NW, Suite 300
Albuquerque, NM  87102
(505) 717-3500‚Äč